At Giao Caffe, we respect your privacy and are committed to protecting the personal information you share with us. This privacy policy explains how we collect, use, disclose, and protect your personal information in compliance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

​

Your privacy is important to GIAO CAFFE ("we", "us" or "our"). This Privacy Policy describes how GIAO CAFFE handles personal information that we collect through our coffee catering services, including:

​​

• Contact Information: such as your name, phone number, email address, and business address when you inquire about or book our services.

• Payment Information: such as credit card details or billing information when you purchase or rent from Giao Caffe.

• Communications: such as emails or messages you send to us when you contact us for information or customer service.

• Website Usage Information: including your IP address, browser type, and other technical information collected through cookies and similar technologies when you visit our website.

​​

Your Consent

When you provide GIAO CAFFE with your personal information, you consent to GIAO CAFFE's collection, use, disclosure, and retention of your information (“processing”) in accordance with this Privacy Policy and as otherwise permitted by law. If you disagree with anything in this Privacy Policy, do not provide us with your personal information.

​

1. How We Use Your Information

​

We use the personal information we collect to:

• Provide our coffee catering services and manage bookings or inquiries.

• Process payments and manage billing for your orders or rentals.

• Communicate with you regarding our services, promotions, and customer support.

• Improve our website and services by analyzing website usage and preferences.

• Comply with legal obligations and protect the security of our operations and customers.

​​​​

2. Disclosure of Information

​

We do not sell, trade, or rent your personal information to third parties. We may disclose your information in the following situations:

• Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services (e.g., payment processors or web hosting services). These providers are obligated to protect your information.

• Legal Compliance: We may disclose your information if required by law or if we believe such action is necessary to comply with legal processes or protect our rights and interests.

• Business Transactions: In the event of a merger, sale, or transfer of GIAO CAFFE’s assets, personal information may be transferred to the acquiring party, but only in accordance with this privacy policy.​

​

Independent Sources. We might mix the personal data we get from you with the data we get from other sources, including:

• Public sources include news websites, magazines, and social media platforms.

• Business and marketing partners that take part in our affiliate marketing programs include influencers, promoters, co-sponsors of events, joint marketing partners, and marketplaces like Instagram.

• Data providers that offer demographic and other information about our consumers include information services and data licensors.

• Users of the Service have the option to buy goods or services (including gift cards) for other people, share articles or products with others, recommend friends, and give us other people's contact information.

• Third-Party Platforms that you use and select to link to the Service, including social networking accounts like Facebook. This information, which is made available to us based on your account settings on the third-party service, may include your username, profile image, and other details related to your account on that platform.
   

3. Cookies & Online Tracking

​

GIAO CAFFE’s website may use cookies and similar technologies to enhance user experience and gather information about site traffic and usage patterns. Those technologies collect information that assists GIAO CAFFE to improve products and services, is used for advertising, provides measurement services, facilitates customer communications and improves the shopping experience. In order to enhance and facilitate the user experience on GIAO CAFFE's websites, for instance, GIAO CAFFE may use information gathered through cookies and similar technologies to identify users of the company's websites and add information to their profile, track website usage, and provide personalized info, advertisements, and web page content. If your web browser allows it, you can opt to reject or disable cookies, but doing so might make it harder for you to access or utilize some of the features of GIAO CAFFE's website.

 

4. Data Security

 

We take reasonable precautions to protect your personal information from unauthorized access, alteration, or disclosure. These measures include securing our physical premises, using encryption and access controls for electronic data, and training staff on privacy practices. However, no data transmission over the internet can be guaranteed to be fully secure, and you acknowledge that any information shared with us is at your own risk.

​

5. Retention of Information

​

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. When your information is no longer needed, we will securely destroy or anonymize it. While GIAO CAFFE uses reasonable efforts to protect your information, no method of transmission over the Internet, or method of electronic storage, is 100% secure, and therefore, GIAO CAFFE cannot guarantee absolute security of your personal information.

​

6. Social Media, Other Websites and Resources
 

There may be links to GIAO CAFFE's Facebook or Instagram pages, or you may be able to "like" or "pin" products on your Pinterest or Facebook accounts. When you use certain features of GIAO CAFFE's websites or other services, or post information to other social networking sites, the information you post or share in connection with these third-party sites is visible to other people and can be read, collected, used, and disclosed by other people, including to send unsolicited messages. In certain circumstances, you will navigate from GIAO CAFFE's website to the website of the third party. These links do not imply endorsement or association on our behalf with any third party. Furthermore, websites, mobile applications, and other internet services that are unaffiliated with us may use our content. You can review the relevant site's privacy policies for more information on how these third-party social networking sites and other websites handle any information you give them. In certain circumstances, the content you decide to publish or upload is entirely your responsibility. The use, disclosure, and retention of the information you disclose in those circumstances are not governed by this Policy, and neither is GIAO CAFFE. You disclose information to us freely and without fear of repercussions. In those cases, please use caution when sharing your information.
 

7. Changes to This Policy

​

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page, and the date of the latest revision will be noted at the top. We encourage you to review this policy periodically.

​

8. Access to and Correction of Information

​

You have the right to access your personal information and request corrections if necessary. To request access or correction, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.

​

Contact Us

​

If you have any questions or concerns about our privacy practices or wish to access or update your personal information, please contact us at:

Email: info@giaocaffe.com
Phone (North America only): 1-647-895-2701